Shipping Policy
SHIPPING TIME
- Please allow 1–4 business days for order processing and dispatch (up to 2 days longer during the holiday season).
- Standard delivery time: 7–12 business days for orders shipped to the USA, UK, Canada, and the EU.
- Note: Black Friday, Christmas, and other peak seasons may cause unexpected delays in dispatch and shipping.
📦 We primarily ship orders via YunExpress, SF Express, FedEx, USPS,... but in some instances, we may use other carriers to ensure the fastest and most reliable delivery.
SHIPPING FEE
DELIVERY
- It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address (usually around 12 hours). Please contact us immediately if you believe you have provided an incorrect shipping address.
- We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier at the information provided to you on our Tracking Page.
- Not accepting the purchase is a violation of the agreement and the purchase will not be refunded.
- If you are experiencing problems with the delivery, please reach out to us via contacts provided here.
- If you are interested in returning the purchase, please check our Returns & Refund Policy.